Effective Date: May 21, 2026
Website: Startup Grants Hub
1. Introduction
This Payment Policy explains how payments, subscriptions, consulting fees, grant facilitation charges, refunds, and related financial transactions are handled by Startup Grants Hub (“Startup Grants Hub”, “we”, “our”, or “us”).
By purchasing any service, subscription, consultation, application support, or premium offering from our platform, you agree to this Payment Policy along with our Terms & Conditions and Privacy Policy.
2. Nature of Services
Startup Grants Hub operates as:
- a startup funding discovery platform,
- a grant opportunity listing portal,
- an incubation and funding support ecosystem,
- and a startup advisory and facilitation service provider.
Unless explicitly mentioned, Startup Grants Hub:
- does not guarantee funding approval,
- is not the direct grant provider,
- and does not guarantee investment, incubation, or government sanction.
Payments made to Startup Grants Hub are for:
- platform access,
- premium services,
- startup advisory,
- application support,
- mentorship,
- research,
- consulting,
- or ecosystem facilitation services.
They are not payments for guaranteed grants or investments.
3. Types of Payments
Startup Grants Hub may offer the following paid services:
3.1 Subscription Plans
Users may purchase:
- monthly subscriptions,
- annual memberships,
- premium access plans,
- startup intelligence packages,
- investor databases,
- or grant tracking services.
Subscription benefits may include:
- early access to opportunities,
- curated grant alerts,
- premium funding databases,
- application templates,
- mentorship sessions,
- or exclusive startup resources.
3.2 Consulting & Advisory Fees
We may charge fees for:
- startup consulting,
- grant application review,
- pitch deck support,
- incubation readiness,
- investor readiness,
- compliance guidance,
- documentation support,
- financial planning,
- or one-on-one mentorship.
These fees are service-based and non-transferable.
3.3 Application Support Services
Certain programs may include paid assistance for:
- grant applications,
- proposal drafting,
- startup profiling,
- accelerator applications,
- government scheme submissions,
- or investor outreach support.
Payment for support services does not guarantee:
- selection,
- approval,
- funding,
- investment,
- or incubation acceptance.
3.4 Event & Program Fees
Startup Grants Hub may organize:
- startup bootcamps,
- demo days,
- founder workshops,
- innovation challenges,
- training sessions,
- networking events,
- or accelerator preparation programs.
Participation fees, if applicable, will be disclosed before registration.
4. Payment Methods
We may accept payments through:
- credit cards,
- debit cards,
- UPI,
- net banking,
- digital wallets,
- Razorpay,
- Stripe,
- PayPal,
- bank transfer,
- or other approved payment gateways.
All payments must be completed through authorized payment channels only.
5. Currency & Taxes
5.1 Currency
Payments may be processed in:
- INR (Indian Rupees),
- USD,
- or other supported currencies.
Currency conversion charges imposed by banks or payment providers are the responsibility of the user.
5.2 Taxes
Applicable taxes including:
- GST,
- VAT,
- withholding taxes,
- or other statutory charges
may be added as required by law.
Invoices may be issued where applicable.
6. Refund Policy
6.1 General Refund Rule
Unless otherwise stated, payments made to Startup Grants Hub are generally:
- non-refundable,
- non-transferable,
- and non-exchangeable.
This is because services often involve:
- immediate resource allocation,
- research effort,
- consultation time,
- digital access,
- or customized advisory support.
6.2 Eligible Refund Scenarios
Refunds may be considered only if:
- duplicate payment occurred,
- payment was charged incorrectly,
- service was not delivered due to a verified technical issue,
- or Startup Grants Hub cancels the service/program.
Approved refunds may take:
- 7–15 business days
to process depending on banking/payment partners.
6.3 Non-Refundable Situations
Refunds will generally not be provided for:
- grant rejection,
- investor rejection,
- incubation rejection,
- startup ineligibility,
- change of mind,
- failure to submit documents,
- missed deadlines,
- incomplete applications,
- or dissatisfaction caused by third-party funding decisions.
7. Subscription Renewal & Cancellation
7.1 Auto-Renewal
Certain subscriptions may renew automatically unless cancelled before the renewal date.
Users are responsible for managing subscription settings.
7.2 Cancellation
Users may cancel subscriptions at any time. However:
- cancellation does not automatically generate refunds for the active billing period.
Access may continue until the current subscription cycle ends.
8. Third-Party Programs & External Payments
Startup Grants Hub may feature:
- incubators,
- accelerators,
- grant agencies,
- universities,
- venture capital firms,
- government programs,
- or startup ecosystems operated by third parties.
Users acknowledge that:
- external programs maintain their own payment terms,
- funding structures,
- equity models,
- legal agreements,
- and refund policies.
Startup Grants Hub is not responsible for:
- third-party disputes,
- investment outcomes,
- equity negotiations,
- payment defaults,
- or grant disbursement delays.
9. No Guarantee of Funding
Payment to Startup Grants Hub does not guarantee:
- grant approval,
- startup funding,
- investor investment,
- accelerator acceptance,
- incubation support,
- government sanction,
- or business success.
All decisions remain solely with the respective funding organizations or selection committees.
10. Chargebacks & Payment Disputes
Users agree not to initiate fraudulent chargebacks or payment disputes.
If a chargeback is initiated:
- account access may be suspended,
- services may be terminated,
- and legal recovery actions may be pursued where necessary.
Users are encouraged to contact our support team before raising payment disputes with banks or payment gateways.
11. Promotional Offers & Discounts
Startup Grants Hub may occasionally provide:
- coupons,
- promotional pricing,
- scholarships,
- startup discounts,
- or limited-time offers.
These:
- cannot usually be combined,
- may expire without notice,
- and may carry additional eligibility conditions.
12. Payment Security
We use third-party payment processors and commercially reasonable security measures to protect transactions.
However, Startup Grants Hub does not store full card or banking details on its own servers unless explicitly stated.
Users are responsible for:
- safeguarding account credentials,
- ensuring secure transactions,
- and monitoring unauthorized activity.
13. Changes to This Payment Policy
Startup Grants Hub reserves the right to modify this Payment Policy at any time.
Updated versions will be posted on this page with a revised effective date.
Continued use of our services after updates constitutes acceptance of the revised policy.
14. Contact Information
For billing or payment-related questions, users may contact:
Startup Grants Hub
Website: Startup Grants Hub
Email: hello@startupgrantshub.com